Support
The mission of the Foundation is to support the development, growth and stability of the Render Network. Unfortunately we are seeing a rise of scams in the industry, so please be very careful and verify everything.
Below you will find some FAQ's and our official support email if those don't solve your problems. We are happy to help with everything from becoming a Compute Client to the RNDR to RENDER upgrade tool.
![](https://framerusercontent.com/images/JNRCg0AXMyaMqLqhAc4aNY7f6E.png)
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Vaveili
Render Foundation Support
Official Links
Twitter / X: https://twitter.com/rendernetwork
Discord: https://discord.gg/rendernetwork
Foundation Website: https://renderfoundation.com
Telegram: https://t.me/rendernetwork
Instagram: https://instagram.com/rendertoken/
Support / Ticketing / Bug Reporting: [email protected]
Upgrade Tool
The official Upgrade Tool can be found at https://upgrade.rendernetwork.com/
The FAQ for the upgrade tool can be found at The Render Network Upgrade Portal FAQ.
For support related with IO.net you are required to file a ticket with them first. We will not be able to help with your problem unless you have a ticket number, and response, from the IO.net support.
Email and Ticketing
Resources on Recent Releases
IO.net Incentives
We do not directly determine who receives incentive rewards for IO.net. This information is owned, tracked and the calculation is made by io.net. At the end of each epoch, io.net provides a list of SOL keys and device-ids with amounts to send and we simply distribute these amounts. If after you contact io.net support, it is confirmed you were supposed to get a reward but you didn't, then you can file a ticket here by providing your SOL key and device-ids. If you fail to provide those, your ticket will be automatically closed.
Official Contract Addresses
RENDER (SOL) SPL Contract Address:
rndrizKT3MK1iimdxRdWabcF7Zg7AR5T4nud4EkHBof
RNDR (ETH) ERC-20 Contract Address:
0x6De037ef9aD2725EB40118Bb1702EBb27e4Aeb24
BME Emissions, Compute Client & Burn Address
These are the only Render Network addresses where Node Operators will receive RENDER SPL emissions or rewards
BME Node Emissions and Compute Client Address:
7CVt936gVDXfKeXdRs5xcWVkrEaYGMTV3HA2K7j4Bqa7
Multi-Sig ATA for Node Emissions and Compute Client Rewards:
DUAv3AyTzJhDuPexKTJSj82wgb7X6AghjifbVC8NYQCd
Each epoch, an amount of RENDER is burned based on the amount of work rendered as part of the functioning of the BME — from this address:
RENDER Burn Address:
rbrnm7nPhfhBxPSh8qhRFrhB5MLnJGMNoyNQPvSi7vq
Multi-Sig ATA for Burn: